Systems and network administration
Maintains connectivity, servers, user accounts, backups, and operational availability of ICT services.
ICT and e Learning
The department supports ICT infrastructure, information security, user support, and digital learning systems. It strengthens service continuity through reliable networks, secure data handling, and effective use of learning technologies.
Maintains connectivity, servers, user accounts, backups, and operational availability of ICT services.
Supports secure access controls, antivirus protection, safe storage practices, and awareness on safe use of ICT resources.
Provides technical support for devices, email, applications, connectivity issues, and basic troubleshooting for staff and learners.
Supports learning platforms, digital content delivery, online assessments, and training support for trainers and learners.
Supports ICT inventory, software licensing practices, equipment lifecycle guidance, and adherence to institutional standards.
Supports content updates, availability monitoring, and coordination for online services that support institutional communication.
Support for network access, email and accounts, devices setup, learning systems support, and basic ICT guidance.
Helpdesk support, user onboarding support, digital classroom support, training support, and coordination on ICT requests.
Works with all departments to keep ICT services stable, secure, and accessible while supporting continuous improvement.